How does the 2014 IRS Rev. Ruling 2012-18 affect restaurant service staff and restauranteurs? 2014 has brought many changes to the restaurant industry and one of the most buzzed about topics is Rev. Ruling 2012-18 according to news channel WFAA. This ruling implies that restauranteurs must differentiate between automatic gratuities and voluntary tips which can […]
This summer’s restaurant menus are on fire with BBQ items. Seems like every year (around this time), restaurants ranging from QSRs to Fast Casual concepts and full service restaurants alike, feature limited time BBQ favorites on their menus. But, what’s been different these past few years is the notable growth in barbeque restaurant openings across the country, […]
No matter how hard you try, you will never win over everyone. Receiving negative reviews or feedback is unavoidable in any industry, but in the service industry it is extremely important that complaints are addressed. If handled properly, you will almost always be able to turn a bad experience into a good experience and you […]
Craft Beer History Brewing craft beer has been a long-held tradition for centuries throughout European history, but breweries slowly crept over to the States as people migrated west. Because of prohibition and other various factors, craft beer breweries have trickled in and out of America over the past few decades, but in recent years the […]
There are many great benefits to buying locally grown and raised foods for your restaurant. For one, using local foods will reduce your restaurant’s expenses. The cost of shipping food and higher fuel prices can directly impact a restaurant’s cost of goods and profit margins. Purchasing seasonal ingredients from nearby sources ensures a better product […]
The National Restaurant Association has released the predicted top culinary trends for 2014. They developed the list by surveying 1,300 members of the American Culinary Federation back in October and November.
This is one of the most frequently asked questions from restaurant owners and operators; “How can I lower my food and beverage costs?” In this article we will provide 5 effective steps you can take towards lowering your food and beverage costs. This outline encompasses the basic steps needed to get you on the right path […]
How to Turn First-time Customers Into Regulars Regulars are the life-blood of most businesses, and they all started with a first visit. How do you know it’s a first visit? The welcoming statement should gather information so you can tailor the service and make the visit special. This can be done quickly and easily with […]
What’s in the Name? When opening a restaurant, an ideal location is important. So is a finely-tuned concept with a quality menu and well-trained staff members who implement impeccable customer service. These are all crucial elements. What also has a tremendous impact on the short-term and long-term success of the establishment is the name.
You only have one chance to make a good first impression. This adage is especially true in the case of writing and distributing a press release to the media. Sloppy, inaccurate and pointless releases are the first to hit the bottom of a reporter’s trash can. To make sure yours isn’t one of them, consider these […]