Job Description
Job Title: Breakfast Server Department: Food & Beverage
Reports To: Food & Beverage Director & General Manager
Schedule: Early mornings, weekends, and holidays required
Apply Direct @ Breakfast Server at Holiday Inn . St. Petersburg N - Clearwater
Job Summary The Breakfast Server is responsible for delivering warm, efficient, and brand-hearted service to hotel guests during breakfast hours, in alignment with
IHG service culture and standards . This role creates meaningful guest experiences by anticipating needs, demonstrating genuine care, and consistently delivering high-quality food and beverage service that reflects
True Hospitality for Good .
Key Responsibilities Guest Experience & Service Excellence - Deliver a warm, welcoming greeting that reflects IHG's commitment to genuine hospitality
Create positive first impressions by engaging guests with a friendly, professional demeanor
Escort guests to tables when appropriate and present menus promptly
Demonstrate strong menu knowledge, including ingredients, preparation methods, and allergens
Anticipate guest needs and personalize service whenever possible
Resolve guest concerns quickly and professionally, escalating to leadership as needed
Thank guests sincerely and invite them to return, reinforcing guest loyalty
Food & Beverage Service - Take accurate food and beverage orders and enter them into the POS system efficiently
Serve food and beverages promptly, ensuring accuracy, presentation, and temperature standards
Prepare and serve coffee, tea, juice, and other breakfast beverages according to standards
Communicate clearly with kitchen and service team members to ensure smooth operations
Accommodate special requests and dietary needs with care and attention to detail
Follow all food safety, sanitation, and allergen awareness guidelines
Brand Standards & Compliance - Uphold IHG brand standards, service behaviors, and quality expectations at all times
Maintain professional appearance and grooming in accordance with IHG guidelines
Follow all health, safety, and cleanliness standards to ensure a safe dining environment
Support brand audits, inspections, and guest satisfaction initiatives as required
Cleaning & Side Work - Clear, clean, and reset tables efficiently to maintain a welcoming dining room
Keep service stations stocked, organized, and clean throughout the shift
Complete assigned opening and closing duties
Maintain cleanliness of dining areas, equipment, and workstations
Cash Handling & Administrative Duties - Process guest checks accurately, including room charges, credit cards, and cash
Follow hotel cash-handling and reconciliation procedures
Complete required shift reports and tip documentation
Qualifications & Skills - Previous hotel or restaurant service experience preferred
Strong guest service mindset with a passion for hospitality
Excellent communication and interpersonal skills
Ability to work efficiently in a fast-paced, early-morning environment
Team-oriented with a positive, professional attitude
Knowledge of food safety and sanitation practices
Ability to stand for extended periods and lift up to 25 lbs
Education & Certifications - High school diploma or equivalent preferred
Food handler certification required or ability to obtain within a designated timeframe
Alcohol service certification if applicable by location
Physical Requirements - Prolonged standing and walking
Frequent bending, reaching, and carrying trays or service items
Ability to lift and carry up to 25 lbs
Work Environment - Indoor hotel restaurant environment
Exposure to kitchen equipment, hot surfaces, and cleaning chemicals
Early morning shifts, including weekends and holidays
Performance Expectations - Consistently deliver IHG brand-hearted service
Demonstrate reliability, punctuality, and teamwork
Contribute positively to guest satisfaction scores and brand metrics
Act as a brand ambassador by embodying IHG values and service culture
Apply Direct @ Breakfast Server at Holiday Inn . St. Petersburg N - Clearwater
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Job Tags
Shift work, Day shift, Early shift