It takes so much more than a few outstanding recipes or a single acclaimed chef on the payroll to raise your restaurant’s visibility in the ever-growing dining-out market. With the public being educated by cooking shows that feature some of the world’s most beloved chefs, the bar is now raised, the gauntlet thrown, for dining-out experiences.
When patrons choose your establishment to spend their hard-earned money, they now expect the best; greeted warmly upon entry, seated quickly, immaculate and spotless table settings, something to “take the edge off” while awaiting drinks and appetizers. If customers are comfortably seated and eagerly scanning the menu, that’s great–but if the meal and FOH service don’t meet their high expectations, the rest of their visit may soon be forgotten.
While FOH is the first impression your customers have of your eatery, your BOH must run like a well-oiled machine behind the scenes. Efficient planning, productive prep and wait staff, proper equipment and counter space are obvious needs. Is your pantry well-stocked, freezers and coolers running at peak efficiency? Does your kitchen comply with all state and local health codes? Is your staff properly trained, in the right place at the right time, willing and able to do what is necessary to keep things moving at all times?
How does your restaurant rate? Are unoccupied tables a reason for concern? Is your menu trending? Does your wait staff ensure repeat business or are you losing ground due to poor productivity? Word-of-mouth advertising offers the most profit and potential for increased sales, and at TRG Restaurant Consulting, we look at your business, tell you what’s working and what needs an overhaul. We tell you what people are saying and show you ways to maximize your presence in a highly competitive field. Let us help your restaurant set the bar for high standards in your community. Contact us today for an in-depth Operations Analysis, tailored to your specific needs.
Various industry leaders take credit for the phrase, “Lead, follow, or get out-of-the-way.” Now it’s your turn.
Beverage Trends – Coffee
Are You Offering Fresh Coffee?
Is your drink menu full of only standard options and written in at the bottom of your menu corner? If so, you may want to consider adding in coffee, or a few coffee options, to join the growing market of restaurants that feature coffee as an all-day option and has a growing customer base of people stopping in to get a drink and a snack or to do some work at your tables.
A sort of Starbucks phenomenon is taking place in a wide variety of restaurants. Consumers aren’t always looking for a full sit-down meal or even a meal through the drive-thru window. A lot of the time, especially if your restaurant offers free Wi-Fi or Wi-Fi with purchase, what customers really want as a place to sit down with or swing by for a hot coffee, a cold coffee, or any sort of the numerous customizable drinks that have become increasingly popular. While coffee is still predominantly associated with breakfast and business offices, it is increasingly a universal drink that can draw in a crowd — especially if you offer novelty, convenience, or both. Customers are looking for hot coffee for their commute, a cold drink for the afternoon, or sometimes even a late-night pick-me-up for when office hours or studying stretch out. Being the local restaurant or the reliable franchise that offers what your customers are looking for consistently can go a long way to not only retaining customer loyalty but bringing in customers looking for a snack or a quick meal, too.
It used to be that drinks accompany a meal. But with new trends, new consumer behavior, and increasing numbers of people working on the go, it’s turning out that everything else may be accompanying the drink. If you are looking to expand or want to further capitalize on this market of busy coffee drinkers, our consultants at TRG can help you devise new business strategies, start an operational analysis, and see where your business can grow now and in the future. Please contact us at TRG Restaurant Consulting if you have any questions or want to talk to a consultant.
Restaurant Industry Trends – Fast Casual
It seemed as though the dominance of the fast food market segment would be forever enduring. This segment still dominates, but in terms of growth rate, the fast casual segment has been gradually eroding the fast-food market share, with McDonald’s, the leader of the fast food market chains, controlling about 20% of that market, with an average growth rate of around 2%. Alternatively, Chipotle Mexican Grill, the leader and pioneer of fast casual, has grown at a consistent 20% rate for the last seven years.
Hilton Cabana Miami Beach
You can see it coming, and you can feel its gradual approach. Days get longer and the somatic sensations of warmer days begin to influence our choice for a lighter wardrobe to accommodate the activities of the warmest period of the year affectionately called the summer season – compliments of the yearly summer solstice.
Promoting economic expansion in the United States through E2 and EB 5 makes it easier for immigrants to achieve success in America. Breakthrough legislation created this immigrant investor program in 1990 to create jobs and to stimulate the American economy.
National Restaurant Association
Giving selflessly to charity has long been considered the hallmark of a beneficent character. And many restaurateurs, quite admirably, do it because it is the right thing to do without being aware of the associated financial rewards. The tax code provides restaurateurs some degree of tax relief that is available to businesses in general that give back to their communities, but few of them are aware of the most recent legislation that aims specifically at rewarding restaurateur for their charitable giving, a fact that has not gone unnoticed by restaurant CPAs, the contemporary restaurant consultant, and other restaurant advisors.
Let’s face it. When it comes to restaurant operations, in order to insure optimal success, restaurateurs must go beyond the typical physical amenities such as, menu design, kitchen and bar design, and the fine wine or craft beer list that will ultimately be offered in conjunction with your other dining complements. But just as important as the physical aspects of designing a new restaurant with artistic flair, an important element of restaurant management that must not be ignored is the marketing mix of your budding food enterprise.
Regardless of the vast differences among the various industries in the U.S., be it restaurant design, technology innovation, new car models, or the latest fashion trends, the one thing that appears to be invariably constant year after year is change itself, especially when it comes to consumer choice and preference. But when it comes to restaurant industry trends, consumers are progressively uniting restaurants and dining to their personal beliefs and inclinations about where or how they choose to dine. This has led to the most reasonable corollary action currently facing restaurant management and executive chefs when it comes to restaurant menu design and restaurant consulting.
With new technology and capabilities being released on a daily basis, the consumer’s demand for the next new and exciting product or service is higher than ever. There is no exception when it comes to restaurants either. The top contenders in the restaurant industry have to stay on their toes and be ready to implement changes into their menus, services, etc. at a moment’s notice. Here are some innovative approaches and services from industry leaders that are changing the restaurant game: